Adding Carriers: The Technical Debt Multplier
Communications services at the large enterprise level rarely originate from a single source. In some cases, large enterprises may rely on as many as six or more carriers to ensure efficient and affordable voice transport.
By partnering with carriers, businesses can obtain a wide variety of transport services to meet a range of needs. There is no shortage of carrier options in the market, but integrating and supporting each provider’s network typically carries significant operational and technical burdens.
Yet, by accessing the services of a multitude of carriers, businesses now struggle with the task of managing the large amount of technical debt that accrues with the addition of each one. It can be very difficult, in other words, to support all of the internal back-end operations that arise when integrating individual carriers. For example, a carrier like Level 3 may agree to offer you voice transport but not provide a simple website that you can use to order services and manage your account. Your developers will be tasked with managing each carrier you onboard.
So, what’s the best way to streamline this process?
The trick is to partner with a managed transport service provider like TSG that will take care of all of the difficult, time-consuming and expensive back-end labor for you. With TSG, you’ll receive not only the affordable and high-quality voice transport services that you need but also a well-designed, user-friendly website that makes it easy to provision new services and manage your accounts right from a single hub.